An underpinning value of BIRMINGHAM CARE GROUP is to ensure and promote “ethical behaviour” and to implement and learn from good practice across all aspects of its services. This will be implemented within the organisation as follows: By promoting equality of opportunity, Celebrating and valuing diversity, Eliminating unlawful practise in terms of direct and indirect discrimination by undertaking and sharing of good practice through training and development. As an organisation it will source and look to provide a work based environment that supports the objectives of equality of opportunity and with it equal treatment as an integral part of good practice. The organisation is committed to a working environment in which the contribution and needs of everyone are fully valued and recognised. We will support our project staff, volunteers, trustees, service users/providers and contractors in not tolerating any inappropriate, violent or abusive behaviour from colleagues, other organisations or customers. BIRMINGHAM CARE GROUP practices will ensure that staff, workers, trustees, its clients and customers will not be discriminated against on any grounds including age, disability, race, sex, religion or cultural beliefs, gender reassignment, marital status and civil partnership, sexual orientation, pregnancy and maternity. As a service provider it will be commitment to anti-discriminatory practice relates to all kinds of discrimination, as set out below:
- Direct discrimination – where someone is treated less favourably than another because they have a protected characteristic
- Indirect discrimination – when a requirement or a condition is applied which has a detrimental effect on a particular group or individual. This applies even if there was not a deliberate intention to discriminate.
- Associative discrimination – direct discrimination against someone because they associate with another person who has a protected characteristic.
- Perceptive discrimination – direct discrimination against someone because others think they have a protected characteristic even if they do not possess that characteristic.
- Harassment – unwanted conduct related to a protected characteristic which violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment for them. This applies even if the conduct is not directed at the individual or if they do not have the protected characteristic.
- Third party harassment – potential liability for the harassment of staff by others such as clients or customers.
- Victimisation – when someone is treated badly because they have made or supported a complaint under the Equalities Act 2010 and Human Rights & Care Act 2014 or it is thought that they have done so.
In developing its services, BIRMINGHAM CARE GROUP will seek to ensure access to its services users, providers, clients and customers this will include, wherever practicable, making specific access arrangements for its customers with disabilities or learning difficulties, or any other protected characteristic which may apply, such as religion and belief. Our project staff, volunteers and trustees will attempt to ensure that none of its policies discriminate directly or indirectly against any group or individual.